“In my twenty years navigating the corporate world, I’ve come to realize that the true essence of any successful organization lies in its people. As a female entrepreneur who has spent two decades focused on human resources (HR) and people operations, I’ve witnessed firsthand the pivotal role HR plays in shaping not just the success of a company but the culture that defines it.

This book is born out of my passion for and belief in the foundational elements that drive HR excellence. Over the years, I’ve worked across industries—from healthcare to distribution, finance to higher education, insurance to M&A—each experience reaffirming the significance of a solid HR framework. Sometimes, HR can be ultrapractical, so there are areas of the book where I’m going to offer some step-by-step instructions that you can simply plug and play in your business today. In other areas, truly an art. People are complex, situations are nuanced, and it’s in the gray area where you can impact your culture and become an employer of choice.”